We can work with our team to see what we can do about re-routing any active packages. Please reach out to us at advisor@zola.com with the subject line “Disaster Relief” and the email address associated with your registry, so we can access your account for you.
I’ve been impacted by a natural disaster and can no longer receive items to my home. How can I cancel or pause shipments?
Questions in this section
- I’ve experienced a life altering event that’s impacting my wedding. How can Zola help me?
- I’ve been impacted by a natural disaster and can no longer receive items to my home. How can I cancel or pause shipments?
- I lost my save the dates and/or invitations in a natural disaster. How can I reprint these keepsakes?
- My wedding has been called off suddenly. Can I notify my guests using Zola?
- My community has been impacted by a natural disaster and I need to find new vendors for my wedding. How can Zola support me?
- I’ve been recently impacted by a natural disaster and would like to use a Zola registry to ask for essential items I need. How can I create a new registry?
- I’ve been recently impacted by a natural disaster and would like to update my existing Zola registry to ask for essential items I need. How can I update my existing registry?
Questions in this section
- I’ve experienced a life altering event that’s impacting my wedding. How can Zola help me?
- I’ve been impacted by a natural disaster and can no longer receive items to my home. How can I cancel or pause shipments?
- I lost my save the dates and/or invitations in a natural disaster. How can I reprint these keepsakes?
- My wedding has been called off suddenly. Can I notify my guests using Zola?
- My community has been impacted by a natural disaster and I need to find new vendors for my wedding. How can Zola support me?
- I’ve been recently impacted by a natural disaster and would like to use a Zola registry to ask for essential items I need. How can I create a new registry?
- I’ve been recently impacted by a natural disaster and would like to update my existing Zola registry to ask for essential items I need. How can I update my existing registry?