- FAQs/
- For wedding guests/
- Checkout Process
Checkout Process
- Which currency will I be billed in?
- Can I use Venmo as a form of payment at checkout?
- Is my personal information secure?
- Is my credit card information secure?
- Will I receive a tracking number for my order?
- I am checking out and see the option to “Email the couple on a later date.” What is this?
- I tried to check out but was redirected to another website. Why did this happen?
- Can I include a note to the couple with my gift?
- I’m contributing to a cash or honeymoon fund for a couple. Is there a handling fee?
- Do you offer gift wrapping on Zola items?
- I need to change the surprise gift date on an order I placed, what do I do?
- I have a charge from Zola that I don't recognize - how can I get help with this?
- My order didn't go through but I still see a pending charge on my credit card statement, what do I do?