For wedding guests
Find a Couple’s Wedding Website or Registry
How to Price Match a Gift from a Competitor
Shipping and Return Policies
- Does Zola offer free shipping?
- Does Zola offer expedited shipping?
- Does Zola offer free returns?
- How do I return a gift I purchased?
- I added a gift from a registry to my cart, but I don’t see an option to ship it to myself. Why?
- Can I ship anything I buy from zola.com to any address? What are your shipping policies?
- Do you ship to Alaska and Hawaii?
- Do you ship internationally?
- I received furniture and built it, but it’s not right - can I return it?
- I received my order but I got the wrong item - what do I do?
- I ordered a gift for a shower or wedding and it won't get here in time, can I request a gift voucher?
- My tracking number says my order was returned to sender, what do I do?
- My order is being shipped to the wrong address, what do I do?
- Why can't the item or gift I want ship to California?
- I want to cancel an order I placed, how can I do that?
- I requested my order to be canceled, but it shipped anyway - what do I do now?
- I placed an order with an incorrect billing address, what do I do?
- I have multiple return labels for items I want to send back, can I combine them all into one box?
- I requested a return but I haven't received my label yet - where is it?
- I got a notification about a refund, but that credit card is closed now - what do I do?