Renaissance Baltimore Harborplace Hotel

Overall Happy

Our experience with the Renaissance Baltimore Harborplace Hotel for our wedding was a bit mixed but overall great. Their communication style was sometimes delayed and we ended up working with a few different coordinators, but they always answered our questions thoroughly. The front desk staff were not the friendliest but the bellmen were all exceptional! The space itself was beautiful, though there were other events going on that day which caused some overlap between the two. Our whole wedding party had to pass around a holiday party, and a few of those people ended up at the reception, but I guess wedding crashers can always be expected. A few of our guests had issues with their hotel rooms as well. The bridal suite had a stain and needed to change, and they were able to immediately. All that said, Catherine, our main point of contact, was incredibly helpful, insightful, and went above and beyond to make sure our special day went smoothly. She assisted with everything and helped the day go smoothly. We even had some hiccups due to the biggest winter storm of the decade, but Catherine and her team were able to help us and help our guests extend their reservations. Overall, the Renaissance Baltimore Harborplace Hotel provided a lovely venue.