Knotting Hills

Beauty should never come at the cost of peace

While the venue was visually stunning and made for gorgeous photos, the management was a nightmare. Communication was poor, staff were unresponsive and unnecessarily difficult, and we weren’t allowed to lock the doors of the houses we rented—leaving our belongings vulnerable. Several items went missing, including 500 prescription glasses, my bridal perfume, an ornament, and despite promises to investigate and provide a list of found items, I received nothing. After posting a review on The Knot, I got an immediate email offering yet another empty promise to “look into it” that morning and unsurprisingly 2 follow-up emails later and still haven’t gotten a response. They made many parts of the process harder than necessary—rushing us out of the bridal suite 30 minutes before the ceremony, refusing to remove extra tables, not assigning a day of coordinator till 2 or 3 months before the wedding, delaying chair setup for private vows, and more. Not a single staff member checked on us, the bride and groom, that day. Thankfully, our bar and catering vendors (Champagne Wishes and Hendri’s) were incredibly kind and attentive. I wish I could say the same for Knotting Hills. I cannot recommend this venue to couples who value communication, security, professionalism, and more than the ‘bare minimum attitude.’