Question 1

What services do you offer?

Accepted Answer

We provide full-service event styling and custom installations. This includes backdrops, balloon work, floral design, and complete environment styling. We also source additional rentals like furniture, linens, and tabletop items to create a cohesive, fully designed space.

Question 2

What is your starting price?

Accepted Answer

Our custom event styling services start at $2,000. Most clients invest between $2,500 and $5,000+ depending on the scope, size, and level of customization.

Question 3

Do you offer custom designs or packages?

Accepted Answer

Every event is custom-designed. We use your vision, event type, and venue to create a tailored design plan. While we have structured packages, each project is adapted to fit your space and goals.

Question 4

What is included in your pricing?

Accepted Answer

All proposals include design, materials, installation, and breakdown. Larger projects may include sourcing and coordinating additional rentals such as linens, furniture, or specialty decor.

Question 5

Do you handle delivery, setup, and breakdown?

Accepted Answer

Yes. We handle full installation and breakdown so you don’t have to worry about logistics on your event day.

Question 6

How far in advance should I book?

Accepted Answer

We recommend booking 4–8 weeks in advance. For weddings or peak season dates, earlier is strongly recommended as availability is limited.

Question 7

What is required to book?

Accepted Answer

A signed contract and a 25% non-refundable retainer are required to secure your date. Dates are not held without both.

Question 8

When is the final payment due?

Accepted Answer

The remaining balance is due 5 days before your event. We are unable to install or deliver items if the balance is not paid in full.

Question 9

What is your cancellation policy?

Accepted Answer

All retainers are non-refundable. If you cancel within 21 days of your event, payments made are non-refundable due to preparation, sourcing, and scheduling commitments.

Question 10

Can I reschedule my event?

Accepted Answer

We will do our best to accommodate rescheduled events based on availability. If your new date is available, we will transfer your design and apply your payments. Additional fees may apply depending on changes or logistics.

Question 11

What happens if something is damaged or missing?

Accepted Answer

Clients are responsible for any damaged, lost, or unreturned items. A replacement fee will be applied based on the item. We provide a damage and replacement list for reference.

Question 12

How long is the rental period?

Accepted Answer

The rental period begins at delivery or pickup and ends at the scheduled pickup time or within 18 hours after your event, unless otherwise agreed upon.

Question 13

Do you offer balloon decor?

Accepted Answer

Yes. Balloon installations are available as part of our custom designs and are integrated into your overall event aesthetic.

Question 14

Can I rent items without full styling services?

Accepted Answer

We primarily offer full-service styling to ensure quality and consistency. Limited rentals may be available depending on the item and schedule.

Question 15

Do you work with my venue or other vendors?

Accepted Answer

Yes. We regularly coordinate with venues and vendors to ensure a smooth setup and cohesive design.

Question 16

Do you travel?

Accepted Answer

We are based in Milford, MA and serve Central Massachusetts and surrounding areas. Travel fees may apply depending on location.

Question 17

Can you match a specific theme or inspiration photo?

Accepted Answer

We use inspiration as a starting point, but we don’t replicate designs. Every event is custom-created to feel unique and tailored to your space.

Question 18

What if I only need a small setup or quick install?

Accepted Answer

We do offer smaller “statement installs” such as proposal setups or photo moments, starting at $2,000.

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