Receiving Gifts
- Can I set up my registry to where guests can only ship gifts to my address?
- How do I pay with Zola credits on the app?
- A guest purchased a gift on my registry from another website. Can you give me an update as to where it is?
- How will we know when a gift has been purchased off our registry? Where can we track gifts we receive?
- How and when will we actually receive our gifts at home?
- How do we keep track of who gave us what?
- How can we keep track of our thank you notes?
- What is Zola store credit?
- What can we buy with a Zola gift card?
- How do we redeem a Zola gift card?
- How can I exchange my gifts before they ship? Will my guests find out?
- How long can we wait to ship our gifts?
- What is a surprise gift? Why do we see this in our gift tracker?
- What happens if a gift is backordered, out of stock, or discontinued?
- I want to receive a gift I added from another website, but it's only giving me the option to withdraw funds - how can I receive my gift?
- I have an external gift that keeps getting purchased multiple times by my guests - why is this happening?
- I received a gift from my registry that I added from an external website, but I haven't received it - where is my gift?
- I ordered or received a gift card through Zola, when will I receive this?
- I ordered a gift card but haven't received the redemption email, when will I get it?
- Why is there a difference between the number of gifts requested on my Manage Registry page vs. the number of gifts requested on my guest-facing registry page?